Who We Are
Property Development Institute Pty Ltd provides property development courses, seminars, training, and merchandising, operating its business throughout Australia including under the trading name of Property Development Institute and Real Estate Development Institute. Information about our company can be obtained by logging on to our website: https://propertydevelopmentinstitute.com The website with URL address propertydevelopmentinstitute.com (‘Website’) is owned and operated by Property Development Institute Pty Limited (ACN 139 089 400) trading as Property Development Institute (‘PDI‘) and Real Estate Development Institute.
Collection of Your Personal Information
PDI collects personal information about you through your use of the Website for the purpose of enhancing your use of the Website and assisting PDI in providing you with its range of goods and customer services.
Personal information you voluntarily give PDI
- PDI collects the personal information you submit through the Website such as your name, postal or delivery address, phone number, facsimile number, email address, and, where applicable, payment details such as your credit card number or bank account details if you make a purchase online or other personal information if you apply for a job online. PDI does not wish to collect personal information about you that is ‘sensitive information’ as defined under the Privacy Act, being information or opinions about your health, sexual preferences, religious beliefs, political affiliations, or such other private information.
- Website information
Use and Disclosure of Your Personal Information
PDI will use the personal information you submit online for the purpose of supplying you with the service for which you provide the information.
PDI may use information it collects about you online to personalise your visits to the Website and help develop the design and layout of the Website.
You hereby consent that PDI may use the information it collects about you online to contact you from time to time by post and/or email to inform you about new goods, services or offers (‘Direct Marketing Communication’).
All Direct Marketing Communication will contain PDI’s contact details and a statement indicating that you can (and how to) elect at any time not to receive any further Direct Marketing Communication, even if you previously consented to the receipt of such material. PDI reserves the right to keep a record of such requests for the sole purpose of ensuring PDI complies with your request.
You acknowledge that PDI may disclose the information it collects about you online to its related bodies corporate. PDI contracts out certain functions of its business including marketing, recruitment, IT, storage and archive services to outside organizations.
You hereby consent that PDI may disclose your personal information to such contractors and its related bodies corporate all of which may use your personal information for the above purposes.
PDI operates its business in all countries around the world, however will not transfer any personal information about you to any country outside Australia other than for the purposes of providing services.
PDI will not disclose your personal information to any third party (other than its related bodies corporate or contractors) without your consent in writing, unless otherwise required or permitted by law, or unless such disclosure is reasonably necessary in the opinion of PDI to protect the rights or property or to avoid injury to a person. However in the event that PDI sells or otherwise disposes of some or all of its business to another party, PDI reserves the right to transfer your information as part of any assets sold or disposed of.
The Website may contain links to other sites operated by third parties. You acknowledge that such sites are not operated by PDI.
Advertisements on the Website and links to or from other sites do not constitute sponsorship, approval or endorsement by PDI of the content, policies, practices or services offered on those advertisements or sites.
Storage of Your Personal Information
PDI will use its reasonable endeavours to protect and maintain the security of your personal information and to make the Website as secure as possible against unauthorised access. In particular, PDI uses the Secure Socket Layer (SSL) protocol to ensure that your personal information is encrypted where appropriate.
Access to Your Personal Information
PDI will use its reasonable endeavours to keep your personal information up to date and accurate and complete.
You may obtain access to the personal information PDI has collected about you by completing an Access Request form to be returned to . Please note that a fee may be imposed for providing access to your personal information.
You may request that PDI amend or delete from their records information it has collected about you at any time by completing a Request for Correction to Personal Information form to be returned to . Please note that a fee may be imposed.
Refunds & Exchanges
All PDI goods are backed by our unconditional money back guarantee.
Seminar tickets may only be refunded up until seven (7) calendar days prior to the event.
Should you wish to simply exchange for some reason, please request an Exchange and Refund Form from PDI by mail (PO Box 1699 Potts Point NSW 1335 Australia), telephone (+61 2 9357 1003) or email () and complete the details, print a copy and follow the return instructions.
Should you wish to have a full refund, please return the item/s in their original condition together with your tax invoice within thirty (30) calendar days.
Please note: For both exchanges and refunds, the cost of return postage back to PDI is the responsibility of the customer. However, all exchanges returned to you will be free of delivery charges.
Exchange / Refund Form
Please request an Exchange and Refund Form from PDI by mail (PO Box 1699 Potts Point NSW 1335 Australia), telephone (+61 2 9357 1003) or email ().and complete the details, print a copy and follow the return instructions.
To request an exchange/refund form email .
Exchanges and Refunds Instructions
1. From your local post office
Post your product back by registered mail to the address below.
- The cost of postage and registered mail is the responsibility of the customer.
- No responsibility is accepted for returned items that do not arrive at our postal address. For this reason we recommend that all items posted are registered.
- Enclose the original tax invoice and the Online Exchange and Refund form and your product will be exchanged, or if you prefer, a full refund will be processed.
- Please ensure the product is in a new condition and has the original packaging still attached.
|Name/Department:||PDI online store|
|Address:||PO Box 1699|
2. Send it back yourself with your preferred courier service
Make your own arrangement with your preferred courier service and forward to the address below
The cost of courier fees is the responsibility of the customer
|Name/Department:||PDI online store|
|Address:||Shop 5 “The Village Centre” 24-30 Springfield Avenue|
PDI’s goods and services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. If PDI breaches a consumer guarantee you are entitled to a replacement or a refund. Only if there is a major failure in the goods or services are you entitled to any other compensation and then only for reasonably foreseeable loss or damage.
General Terms and Conditions
Via this website, PDI promotes and sells goods and services. The terms and conditions of sale applicable to these items are detailed below.
PDI operates from Sydney, New South Wales, Australia which has a time zone of GMT+11hrs ESST.
All transactions that occur on the PDI website are undertaken in accordance with the laws of, and within the jurisdiction of New South Wales, Australia.
All prices advertised on the PDI website are in Australian Dollars (unless noted otherwise) and are subject to change without notice.
Transactions that involve event ticketing and subscription services are undertaken via a third party event planning organisation and payment gateway. PDI does not warrant the performance of any third party systems or processes.
Cooling off periods are not applicable to any product or service sold on the PDI website however ticketed events may be refunded no later than seven (7) days prior to the event after which no refund is applicable.
Once a transaction, other than a subscription, is completed on the PDI website, there are no ongoing fees or charges applicable.
All rights reserved.
The works contained within this Website is copyright to the author. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised, without the permission of the author.
For permission requests contact:
Property Development Institute Pty Ltd
PO Box 1699
Potts Point NSW 1335
Shop 5, The Village Centre
24-30 Springfield Avenue
Potts Point NSW 2011 Australia
P: +61 2 9357 1003
The information detailed herein is based upon the personal experiences of the various authors and is for educational purposes only. No portion of this Website is intended to provide legal, financial or professional advice. The information contained herein is not a substitute or replacement for the services of qualified professionals, legal, financial and insurance experts. The authors, its publisher, agents, servants, contractors, employees and representatives will, under no circumstances, be liable for any special or consequential damages that result from the use of, or any attempt to use, the information contained herein. You are solely responsible and accountable for any actions, decisions and results by your use of the information contained herein. You agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstances.